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Written by Segmentify

13 February 2023

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Fashion Retailer NetWork Uplifts Conversions by 58% with Personalisation

NetWork, a ready-to-wear fashion company, feeds off the multicultural setting of the 21st century and mainly caters to urban professionals. As its name suggests, NetWork represents the age of information and technology that we are in and emphasises the communication needs of the brand’s target audience.

With its timeless approach to fashion, NetWork is a name associated with authenticity and quality.

Conversion

5.5x higher conversion was achieved with Personalised Recommendations.

Conversion

Search Box helped generate a 58% increase in conversions.

AOV

A 15% increase was observed in Average Order Value.

Challenges

Compared to other retail categories, fashion is a lot more complicated and overwhelming for customers because of the variety of sizes, collections, and styles. NetWork’s target audience, the urban professionals, are naturally looking for quick and stylish solutions that match their lifestyles.

However, fashion personalisation is about more than just making quick decisions. A fashion retailer like NetWork also needs to assist its customers in overcoming “analysis paralysis”, where too many options leave customers unable to make any decisions.

“The Segmentify team is easy to work with, provides solutions quickly, and shares our vision for growth. As a result of the partnership, our eCommerce team now has a more systematic and efficient way to analyse and get the most out of our data to benefit our customers. We are pleased that we delivered the right product to the right person at the best time, and the results we received are as follows.”

Dorukhan Girgin Digital Channels Manager, NetWork

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Segmentify's G2 Winter 2023 badges: Best Support for eCommerce Search; eCommerce Personalisation High Performer in Europe; Leader for eCommerce Personalisation, eCommerce Search and eCommerce Analytics; Momentum Leader for eCommerce Analytics and eCommerce Search; Best Estimated ROI for eCommerce Search; Fastest Implementation for eCommerce Search.
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