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Category: Customer Management

Top Customer Segmentation Examples Marketers Should Know

What comes to mind when one thinks of Customer Segmentation? Right off the bat, you may think of Market Segmentation. But what’s the difference between the two? And why is segmentation so important? Join us as we explore pivotal customer segmentation examples that every marketer should be aware of. What Is Customer Segmentation? Customer Segmentation ...

15 Aug 2023
The Ultimate Guide to Gamification in Marketing

Whether it’s the thrill of conquering a virtual realm or the satisfaction of unlocking new levels, the allure of games is universal and timeless. This intrinsic love for games has birthed an ingenious digital marketing strategy — a secret weapon for increasing brand awareness and customer engagement. Imagine infusing the excitement of a game into ...

14 Aug 2023
Black Friday Marketing Best Practices 2023

Black Friday might be just one day on the calendar, but it is only the beginning of the biggest sales season for eCommerce. It is the “unofficial” start of the shopping season because it’s closely followed by Cyber Monday and Christmas. This article will discuss the strategies you can use to elevate your Black Friday ...

14 Aug 2023
21 Ways to Reduce Cart Abandonment

As we all know, one of the most important criteria for measuring the success of an eCommerce site, such as average basket value, average page views, and conversion rate, is the cart abandonment rate. The cart abandonment rate can vary considerably according to the industry, yet reducing cart abandonment rates is a common problem and ...

04 May 2023
Get Personal or Get Lost: The Unbeatable Advantage of Personalisation 

Knowing your customers’ favourite snack or drink can be the difference between them clicking “buy” or “bye-bye.” Personalisation is a vital ingredient to success in the world of eCommerce. By understanding your customers’ preferences, you can tailor your offerings to meet their needs and create a positive shopping experience that keeps them coming back for ...

27 Apr 2023
From Data to Conversion: How Customer Segmentation Helps You Get There

Marketing is all about connecting with people—understanding their needs, behaviours, and expectations. It’s important to understand what makes each one tick rather than treating potential and existing customers as a collective whole. What is Customer Segmentation? Customer segmentation is the process of grouping customers into specific groups based on shared characteristics, behaviours or preferences. Companies ...

06 Apr 2023
How to Develop a Robust Customer Segmentation Strategy in 5 Steps

In today’s competitive eCommerce landscape, businesses must find ways to stand out from the crowd and keep customers coming back for more. One of the most effective strategies for achieving this is customer segmentation, which divides customers into distinct groups based on common characteristics or behaviours.  Businesses can better engage customers, build loyalty, and increase ...

28 Mar 2023
The Ultimate Guide to Google Shopping

Do you want to list your products and increase the visibility of your business? Google Shopping is a powerful tool to drive sales and conversions. Additionally, it allows businesses to reach potential customers without paying for advertising. What is Google Shopping? Google Shopping is a service provided by Google that allows users to search for ...

23 Mar 2023
How to Improve Paid Marketing Efficiency by Understanding Market Segmentation

You must first understand your target users to create a successful paid marketing strategy. Target users can directly affect content creation, design, digital ads, and offline communication plans. Thus, with effective segmentation, your paid marketing strategy can be enhanced entirely, which leads your sales directly. What is Market Segmentation? Market segmentation is the act of ...

18 Jan 2023
Product Zoom In: Dynamic Segmentation and Persona Quiz

Wouldn’t it be great to segment your audience into smaller audiences based on shared attributes, behaviours and demographics and offer them more relevant and on-the-point recommendations? Let’s get on with the Dynamic Segmentation and Persona Quiz and learn how to get to know your customers better and personalise their experiences. What is Dynamic Segmentation? Dynamic ...

29 Sep 2022
Cookieless Future: A New Age for Digital Marketing

The digital space is changing; brands and advertisers are entering a new era where they must learn how to function in a cookieless world. Conversations around data privacy have been ongoing for decades, and we’re about to see some major changes at a scale never seen before. What are these changes? What does “cookieless tracking” ...

22 Sep 2022
6 Ways AI Can Benefit eCommerce Businesses

Once only a crazy plot device in science-fiction, Artificial Intelligence technology is an inseparable part of daily operations for any business today. AI represents the algorithms observing and learning from human behaviour to discover behavioural patterns for the online retail industry. Today, AI is used in the online retail industry to increase conversion by optimising ...

18 Jan 2022